Shipping policy
Last updated: August 14, 2026
Order Processing
All Blacksheep Unbound products are made to order.
Orders are typically processed and prepared for shipment within 2–7 business days after the order is placed.
During holidays, high-volume periods, or unexpected production delays, processing times may be longer.
Shipping
Once your order has been shipped, delivery time depends on the shipping method selected, destination, carrier, and other factors outside of our control.
Estimated shipping times are provided at checkout when available.
Shipping times are estimates and are not guaranteed delivery dates.
Order Tracking
When tracking is available, you will receive tracking information once your order has shipped.
Tracking information may take some time to update after the shipping label is created and the package enters the carrier's network.
Multiple Shipments
Because Blacksheep Unbound products may be fulfilled from different production facilities, orders containing multiple products may arrive in separate shipments.
You may receive more than one tracking number for a single order.
This does not mean you have been charged additional shipping for each package unless otherwise stated at checkout.
Shipping Delays
While we work with fulfillment and shipping partners to get orders to you as quickly as possible, delays can occasionally occur due to:
- Production delays
- Carrier delays
- Severe weather
- Holidays and peak shipping periods
- Incorrect or incomplete shipping information
- Other circumstances outside our control
If your order appears to be significantly delayed, please contact us with your order number and we'll help determine the next steps.
Incorrect Shipping Addresses
Please carefully review your shipping information before completing your order.
If an order is returned or cannot be delivered because an incorrect or incomplete address was provided, additional shipping costs may apply for reshipment.
Lost or Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.
If you still cannot locate the package, contact us with your order number and tracking information so we can help determine the appropriate next steps.
For damaged or defective products, please refer to our Return & Refund Policy.
Questions About Your Order
If you have questions about the status or delivery of your order, please contact us through our Contact page and include your order number.